Jeff Bezos is betting a lot on artificial intelligence (AI) for the company’s success while claiming that AI will be key for companies around the world in future.
Bezos says the company is already using AI to deliver goods more quickly, enhance its voice-activated Alexa assistant and to create new tools sold to others through its cloud-computing division. The Amazon CEO said this in a 1,700-word letter released Wednesday.
In the letter Bezos also touched on the enthusiasm part of working stating that there is a need to operate a business like it’s always “Day 1” so as to ensure that thing move quickly and decisions are made quickly and effectively.
Bezos emphasised a lot on artificial intelligence and machine learning and this is an indication of what route the company will be taking in future. Machine learning is the science of getting computers to act without being programmed, and is used in autonomous cars, speech-recognition and Internet search engines. The technology has influenced high-profile projects at Amazon such as drone delivery, its popular Echo voice-activated speaker and the new cashier-less Amazon Go convenience store unveiled late last year in Seattle, Bezos wrote.
“But much of what we do with machine learning happens beneath the surface,” he wrote. “Machine learning drives our algorithms for demand forecasting, product search ranking, product and deals recommendations, merchandising placements, fraud detection, translations, and much more. Though less visible, much of the impact of machine learning will be of this type – quietly but meaningfully improving core operations.”
Amazon Web Services, the company’s cloud-computing division, will offer affordable tools so clients can incorporate artificial intelligence and machine learning into their own operations. Such tools have already been used by to detect diseases and increase crop yields, Bezos wrote.
“Watch this space,” Bezos said. “Much more to come.”